Class are filled on a first - come, first - served basis. Payment must be made in full at the time of registration. Register online and choose the date posted on our class schedules.
The class will locate at the NEW location located in Pacifica, The address will be given out after signed up. Please arrive 5 minutes before the class starts. For safety please wear casual clothes with hair pulled back. Keep cell phone on vibrate so as not to interrupt the class.
Due to the unique preparations entailed in our cooking school, and holding your spot so no one can take it, there are no refunds or exchange on any classes.
A 2 weeks notice is required for cancellation or rescheduling on all classes to get a credit toward another group class within 1 month of cancelled class. No refunds will be given.
If within 48 hours of class date you find yourself unable to attend please let us know and you will need to send someone in to cover your spot.
IF LESS THEN 48 HOURS OR NO CALL, NO SHOW, NO REFUND AND NO CREDIT WILL BE GIVEN (NO EXCEPTIONS). WE HAVE INVESTED TIME, STAFFING, TRAVELING TO SCHOOL AND THE PREPING FOR THE CLASS AND WE CANNOT RECOUP THE INGREDIENTS THAT WE'VE PREPARED YOU.
Mama Thai Cooking Club reserves the right to cancel any class that fails to attract sufficient enrollment, inclement weather, instructor emergency or illness.
We will contact you by email or telephone and issue a full refund or request to reschedule for a new class date.
Call (415) 572- 3001 or email us at firstname.lastname@example.org regarding to cancel or reschedules the class .
A 50% nonrefundable deposit is required to reserve your date and time.
Your final guest count needs to be notified within one week of your event and balance is due at this time.
Please make sure to have your guests arrive on time, no earlier than 15 minutes before your event.
Private cooking class are 3 hours including eating time.
If you choose to take the culinary tour to the market, it will take about 30 minutes longer, so please be on time. If you think you or your guest are going to be late for more that 10 minutes, please call to notify us and we will cancel the tour to the market and meet at the cooking school.
A 2 weeks notice is required for cancellation or rescheduling on all private classes to get a credit towards another date within 1 month of the canceled class. No refunds will be given. If class is canceled less than 2 weeks, no refund or credit will be given.
If your group can not make it, we will need at least 2 weeks to refill that date.
(Note: for all classes at Mama Thai Cooking Club, if you pay by check and it's returned, there will be $35 returned check fee)
GIFT CERTIFICATE POLICY
It is your responsibility to make sure you come to class before the expiration date. If you can't make it within 365 days, the gift certificate can be transferable but NOT redeemable for cash and is one time use only. No refund will be given for any reason.
Mama Thai Cooking Club